Spa Etiquette

PUNCTUALITY:

we kindly request you to arrive 15 minutes prior to your appointment. A late arrival may mean that your treatment time is reduced or unable to be honoured.

SPECIAL PACKAGES:

we offer specialised packages to suit any requirement, including bridal, birthday, Anniversary and corporate

CANCELLATION POLICY:

guests who wish to cancel an appointment are kindly requested to provide at least 3 Hours or the full cost of appointment will be charged.

PRICES:

spa treatment prices are subject to change without any prior notice

INDEMNITY:

we, as beauty on wheels, cannot accept any responsibility for adverse reactions, accidents or complications before, during and after spa treatments.

SPA HOURS:

the spa offers treatment from 8am to 10pm. Should a guest however wish to book a treatment outside of these times, we will do our utmost to accommodate their request, subject to the availability of the therapists

GIFT VOUCHERS:

please note that gift vouchers are non transferable and have an expiry date. Gift vouchers must be presented at an appointment in order to be honoured.